Residential water prices
Residential water prices
There is a state-wide price for most water services - whether you're in a metropolitan or regional area, you pay the same price per kilolitre as every other residential customer in the state, no matter how much it costs to get the water to you. Residential prices apply to properties including houses, maisonettes, home units, retirement homes, flats and strata/community title residences and vacant land.
Your water charges are made up of two parts:
- A fixed charge for water supply
- A variable charge for water use - the more you use, the more you pay.
- Current pricing schedule - Rates and sales
- Current pricing schedule - Fees and charges
- Pricing schedule: rates and sales from 1 July 2020
How we set prices
Water supply charge
The 2019-20 price for having water supplied to your home is $75.40 per quarter.
Water use prices
In 2019-20, the following tiered charges apply.
Recycled water price
We supply some customers with recycled water just for irrigation, gardens or flushing toilets. This recycled is supplied by dual reticulation, in purple pipes.
The price for recycled water is set at $2.147/kL in 2019-20, which is 90 per cent of tier 1 water use prices.
Why we have a daily threshold
We give you a daily threshold as we know the number of days between meter readings may vary.
While we try to read meters every 91 days, this is not always practical. (The date of your meter reads can be found on your SA Water bill.)
The amount of water used at each tier is calculated by assuming the same amount of water has been used for each day of the billing period. This ensures you are not advantaged or disadvantaged as a result of a meter reading date not falling exactly on the quarter.
For example, we may record consumption of 33kL for the quarter, which would normally mean that 3kL would be charged at the tier 2 price. However, if we had taken 100 days to read your meter, the tier 1 threshold would be 33kL (0.3288 x 100 days, rounded up) and all 33kL would be charged at the tier 1 price.
How much water do you use each day
While there is no right or wrong amount of water to use, an average residential customer uses 184kL per year. The amount you use will depend on:
- the size of your property
- the size of your garden and the type of plants you have in it
- how many people live in your house
- what water-using appliances (washing machine, dishwasher) you have and their level of water efficiency
- whether you have a pool
- the season
All these factors may influence your water use.
Charges if you are not connected to the water network
If your property is able to be connected to a water main, you are billed a rating on abuttal charge. This is regardless of whether you use water or not.
A rating on abuttal charge reflects the availability of the service should you or future owners choose to connect the property. The water network has been designed to make this connection available, which adds value to your property.