Environmental commitments

Environmental commitments

We protect and improve our environments and our water delivery for today and tomorrow. Our mindset is focused on sustainable practice and good environmental management, always looking to minimise and reduce the impact of our work, and to seek positive environmental outcomes.

Being a responsible custodian of water resources means finding that delicate balance – providing services and minimising adverse impacts on the environment. We have teams of specialists whose input and environmental knowledge ensures local environments are respected and protected.

Our key commitments include:

  1. Promoting conservation and source water protection through effective land management
  2. Using our natural resources efficiently
  3. Effectively preventing and managing sewage (wastewater) overflows
  4. Minimise discharges from our wastewater treatment plants
  5. Effectively manage biosolids and hazardous wastes
  6. Reduce greenhouse gas emissions and adapt to climate change

Sustainable development goals

We are a signatory to the Australian water industry’s commitment to support the Sustainable Development Goals of the United Nations General Assembly, and a participant of the United Nations Global Compact, the

world’s largest corporate sustainability initiative.

Here are four programs of how we’re putting that commitment into action:

1. Improving the quality and reliability of drinking water in the Anangu Pitjantjatjara Yankunytijatjara (APY lands) in north-western South Australia.

2. Providing free drinking water fountains across the state and encouraging reusable drink bottles through our BYOB program

3. Supporting community partnerships that share our vision of water management, education and conservation. This ranges from projects to build green spaces in our community, clearing marine debris from beaches, rivers and creeks, restoring the stonework of the Beltana Weir to protect a local community’s dam, building water-wise wicking beds to grow fresh food and vegetables or promoting sustainable gardening practices at community festivals.

4. Creating a zero cost energy future through solar-powered water treatment plants.

Environmental impact and climate change

The South Australian community values environmental protection, and we rely on a healthy environment for sourcing the best, most cost-efficient water for you.

We want our impact on the environment to be positive. That’s why we’re always looking for ways to do more.

When planning works, we undertake environmental and heritage assessments. These are used to identify potential impacts on the environment during design and construction. For many of our projects, we build environmental management into the planning stage with early project input and dedicated environmental management plans.

We are committed to responding effectively to climate change, through our climate change strategy. It touches on all aspects of our business with a focus on reducing greenhouse gas emissions, adapting to climate change, and contributing to climate change research. Supplying water from recycled and desalinated sources are just two ways we are future-proofing your water.

We have been measuring our overall greenhouse gas emissions for nearly 20 years, and report this data to the Federal government every year. This helps us manage our greenhouse gas emissions to stay on track to meet our reduction target of less than  40 per cent of 1990s greenhouse gas emission levels by 31 December 2050.

Reducing our Bolivar emissions and changing global climate change policy

Our work to apply ground breaking research to reduce emissions at Bolivar are globally-recognised as a benchmark for wastewater treatment plants.

We have reduced our nitrous oxide emissions by 30 per cent, which also lead to further plant improvements and energy savings. This research partnership has not only reduced our emissions footprint, we are now impacting international climate change policy.

  • Major faults

  • Resolved

  • Bray St
  • Plympton Park
  • 11/09/2019
  • Water Supply On
  • 11/09/2019 09:53 PM - We are attending to an incident in Plympton Park with no interruption to the water supply. The safety of our crews and customers comes first, and we always aim to minimise inconvenience by restoring services as quickly as we can. Reference Number WO: 07126521.
  • See all major faults

  • Scheduled works

  • Underway
  • Brighton Rd
  • Brighton
  • 11/09/2019
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 09/09/2019 12:30 PM
    Estimated restore time and water supply back on: 16/09/2019 12:30 PM

    We’re improving your services and undertaking maintenance work in Brighton. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.


  • See all scheduled works